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So, you think it’s OK to have your entire internet presence in one basket?

Facebook recently shut down the page of a real estate business with 47,000+ fans. And they gave no notice to the owner, Jonathan Rivera. Jon started The Official Real Estate Referral Group two years ago. It was one of the largest real estate fan pages on Facebook. The page’s intention was to provide a network of aspiring real estate agents that wanted to grow their businesses with referrals and by using social media (Facebook, Twitter, YouTube, etc). Jon had created many opportunities for agents and put a lot of time, effort and resources into his growing page.

The problem with the page was with the vanity URL that Jon chose when he set up his fan page. After you have 25 fans, the owner of the page is allowed to choose a custom URL. It helps people remember how to get there. Well, Jon chose socialrealtors. Realtor is a trademarked word. The National Association of Realtors tried to get Jon and Facebook to change the URL. After several good faith attempts to have the name changed, Facebook took down the page with no notice. Whoah!!!!!!!!

This is an excellent and recent example that demonstrates that Facebook has complete control over their content. You might have built it, but they own it. I’m sure you read that in the user agreement when you signed up, RIGHT????

So, since this can happen to anyone, how can you protect prepare yourself for such an event?

Today’s Lesson:

Whether you have 75, 300, 1500 or 9,000 Facebook fans, there’s gold in that list!
Did you know you can install an email sign up box on your Facebook page?
Once you have your fans names and email addresses, you can email them when you want and about any topic you want.
You can use your list to drive traffic to another social media outlet you use, or YOUR website.
Then, if your Facebook page disappears one day, you’ll still have YOUR list and the ability to communicate with them.

If you currently don’t have an email marketing program, or if the idea of integrating an email marketing program with your Facebook fan page is new to you, let us know how we can help maintain the relationships you have with YOUR fans.

Using an automated email marketing program is one of the most efficient and cost effective ways to stay in touch with the prospects and clients of your business. Remember the ‘old’ days when you had to copy all your contacts in your email address book if you wanted to send out a mass message? As time went by in the early days of the internet, those types of mass mailings started to be flagged as SPAM, and your message never made it to your destination.

And what if you wanted to quickly get different messages out to different categories of customers or prospects? What if a prospect/client wanted to be added to your list at 3am?

Constant Contact and Aweber are two of the most popular email marketing programs being used these days and handle these issues. But, which one should you choose for your email marketing strategy? It depends…

If you only conduct your business online with a website that will allow your prospects and clients to sign up for your email newsletter, it might be better to use Aweber. The reason is because Aweber uses a feature called Double Opt-In. Double Opt-In sends a confirmation email to the address that was entered on the submit form. At the same time they submit their info, your prospect/client is notified they will get the email confirmation. If the recipient does not OPEN the email and CLICK the conirmation link, they won’t be added to the list. Why does this matter? It confirms that the prospect/client really wants to be on the list. It also prevents someone from entering an incorrect email address (intentionally or unintentionally).

If you have a local store front where most of your customers do business at your location, Constant Contact could be a better choice. This is because you will collect your clients’ names and email addresses on a pad or slip of paper. Then, you, a member of your staff, or your hired email marketing specialist will input these names and addresses into your Constant Contact online database. Since Constant Contact does not utilize the Double Opt-In, your clients are automatically added to your list, provided they spelled their email address correctly.

If you used Aweber in this scenario, it could be hours or days before the client gets the confirmation email and not know what is about or that they have to click a link. Thus, they ignore it, and they never get added to your list.

Regardless of which program you choose, you goals are: GROW your list, contact the members of your list REGULARLY, develop a RELATIONSHIP, and always have a CALL TO ACTION.

Conclusion:
If your business is run primarily online, go with Aweber.

If your business is run without a website, go with Constant Contact.

If your you conduct your business at a physical location and have a website, Constant Contact is your best choice.

What has been your experience with email marketing? Send us your questions or comments below.

Categories : Email Marketing
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